Major Donor Officer


Médecins Sans Frontières (MSF)/ Doctors Without Borders is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural and man-made disasters and exclusion from healthcare in more than 65 countries. MSF offers assistance to people based on need and irrespective of race, religion, gender or political affiliation. 

MSF has worked in India since 1999, providing free-of-charge essential healthcare to people in remote areas, and specialist care for people affected by HIV/AIDS, malnutrition, hepatitis C, antibiotic resistance, tuberculosis, kala azar and sexual and gender-based violence. We also respond to natural disasters and other emergencies, provide mental healthcare and advocate for the development of more effective and affordable medicines to improve access to treatment for people everywhere.

We currently run projects in the states of Andhra Pradesh, Bihar, Chhattisgarh, Delhi, Jammu and Kashmir, Jharkhand, Maharashtra, Manipur, Telangana, Uttar Pradesh and West Bengal. MSF was awarded the Indira Gandhi Prize for Peace, Disarmament and Development in 1996 and the Nobel Peace Prize in 1999.



Position TitleMajor Donor Officer

Division / Function: Key Donor Acquisition

Location of Job: MSF India Branch Office, New Delhi

Department: Fundraising

Functional and Administrative Reporting to: Corporate and Major Donor Manager

Last application date: 17th October 2017


Salary Gross (INR): between INR 71978  & INR 81012 per month depending upon relevant professional experience


Job Purpose

  • To mobilise Major Donors, to contribute resources in support of MSF’s objectives and activities.

  • To position MSF among current and potential Major Donors, as the leading medical humanitarian aid organisation.  


Key Accountabilities

Expected End Results (“WHAT”)


Supporting Activities (“HOW”)

Support Strategic Development

  • Develop a complete understanding of MSF India’s overall fundraising strategies.
  • Advice upon and support the development of the Major Donor strategy for MSF India, working closely with the  Head of Fundraising, MSF India’s Fundraising Team and other staff.


  1. Implement the MSF India Major Donor strategy with the aim of increasing income from Major Donor channel.
  2. Analyze data, locate trends, and evolve plans to improve donor servicing, Major Donor fundraising operations and resource generation
  3. Ensure timely, accurate, and effective donor servicing ( mailers, annual reports, receipts, forms, information requests, activity status updates, tax certificates, queries, field visit requests, invitation for events, etc) towards relationship building and retention
  4. Secure event partnerships, marketing partnerships and sponsorships from major donors
  5. Develop  relevant fundraising communication materials for various needs: electronic and print as relevant for Major Donor  fundraising
  6. Undertaking any other reasonable task that the Head of Fundraising sees fit for the smooth running of the team.


Monitoring and Reporting

  1. Present and discuss objective/plans/activities with key people within the organisations
  2. Use the available CRM system to make enquiries, update records and produce required reports
  3. Ensure timely, accurate and quality MIS for the function
  4. Provide reports on major donor fundraising to head of fundraising on monthly basis.
  5. Ensure that all fundraising activities comply with applicable (Indian) law at all times, including compliance with data protection legislation


  1. Represent MSF in face to face meetings with major donors and companies
  2. Represent MSF at HNWI and corporate platforms
  3. Represent major fundraising in internal fundraising  


Key Dimensions

Financial Dimensions

  • Manage costs as per the approved annual plan for major donor fundraising


Other Dimensions

  • Manage major donors in Delhi-NCR, Mumbai and Bangalore


Key Performance Indicators

  • Achieve and exceed the financial/nonfinancial targets for Major Donor Fundraising income as per annual plan
  • Including ;
    • Number of new major donors acquired
    • Number of existing major donors retained
    • Number of new potential major donors acquired
    • Number of donor receipts dispatched
    • Number of donor meetings
    • Number of major donor profiles developed


Key Interactions

  • Major donors of MSF India
  • Fundraising vendors
  • Event Team at MSF India
  • Communication team at MSF India
  • Finance/compliance  team at MSF India


Other Indicative Requirements

Educational Qualifications  & Functional / Technical Skills

  • Graduate

Relevant Experience (Type of experience and minimum number of years)

  • 4-5 years of experience in major donor fundraising or similar profile in marketing
  • Experience in writing grant proposals and reporting on project-specific grants.


Other requirements (Behavioral, Language, Certifications etc.)

  • Result and quality orientation (Level 4)
  • Capacity to negotiate (Level 4)
  • Behavioral flexibility (Level 3)
  • Initiative and Innovation (Level 2)


We offer

•  Salary Gross: between INR 71978 & INR 81012 per month depending upon relevant professional experience per month depending upon relevant professional experience

•  30 paid leaves (prorate from date of joining) and other leaves as per MSF Internal Regulations.

•  Contributions for statutory benefit programs such as Provident Fund and Gratuity.

•  Covered under accident insurance

•  Medical: MSF provides medical reimbursement for employees and their dependents as per MSF India health care policy

•  A stimulating, professional environment in a reputed international organization.


Information & Application: 

Please clearly state in ‘subject’ of email which position you are applying for and the source from where you found the job vacancy and send your CV with cover letter (combined in one word file) to:

Last application date:  17th October 2017



•  Only short-listed candidates will be contacted

•  Candidates from non-Indian origin applying for this position should have a valid legal working permit.



New Delhi

Application Closing Date
Tue, 10/17/2017